Uncover Your Business's Rating Drivers
Reputic helps business owners categorize, track, and act on review themes across all platforms in one dashboard.
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How It Works
From raw reviews to structured insights in three steps.
AI-Powered Analysis
Get every review analyzed across platforms automatically so you don't have to read them manually.
Automatic Theme Grouping
Discover common themes grouped into categories like "Staff friendliness", "Cleanliness", or "Value for money".
Sentiment Timeline
Track sentiment per category over time to see what's improving and where to focus your efforts next.
Why Insight Categories Matter
Stop reading hundreds of reviews manually. Let AI surface the patterns that matter.
Customer Priorities
See exactly which aspects of your business drive positive and negative reviews. Know whether customers care most about speed, quality, or price.
Progress Tracking
Monitor improvement in specific categories over time. See the impact of operational changes reflected directly in customer sentiment.
Actionable Insights
Turn unstructured review text into clear priorities. Know exactly what to improve next based on what customers actually say.
Insight Categories Included
Insight categories are included in every Reputic plan. No add-ons, no extra fees.
Reputic
Everything you need to manage your reputation
Billed monthly
Save $50.88 compared to monthly
No credit card required.
Everything included:
- Unlimited review imports
- 20+ platforms supported
- AI sentiment analysis
- AI reply suggestions
- Competitor benchmarking
- Smart feedback funnels
- Insight categories
- Review widgets
- Detailed reports
Insight Categories: FAQ
Common questions about insight categories in Reputic.
Reputic's AI analyzes the text of all your reviews and automatically identifies recurring themes. Common categories include things like "Staff friendliness", "Cleanliness", "Value for money", and "Wait times" — tailored to your specific business and industry.
Categories are automatically generated by Reputic's AI based on the actual themes in your reviews. This ensures categories reflect what your customers actually talk about, rather than what you assume they care about.
Insight categories become more accurate with more reviews, but you can start seeing useful patterns with as few as 20-30 reviews. As Reputic imports more reviews over time, categories become increasingly refined and detailed.
Ready to Uncover Your Rating Drivers?
Start turning unstructured reviews into actionable insights today. Insight categories are included in every Reputic plan.
Start your 14-day free trialNo credit card required.